Report

Have you noticed anything unusual around or in the water? If so, please report it to us.

How does it work?

You can report an incident to us in several ways:

Social media channels 

However you pass it on

  • Indicate as accurately as possible where you saw it.
  • If possible, please send a photo.

Emergencies

In case of emergency, please contact us immediately at 050 304 8911 or
. We are available 24 hours a day, 7 days a week. 

Who can pass something on? 

Anyone who sees something unusual around or in the water in our area can report it. This could include:

  • The water drainage is blocked.
  • The water is too high or too low
  • There is a malfunction at a pumping station, bridge, or lock.
  • You see a discharge into the water that may be illegal.
  • Pollution on the water such as blue-green algae, floating layers, water pennywort
  • Damage to a pumping station or weir
  • Damage to quay or dike
  • Sick or dead (aquatic) animals
  • A muskrat or coypu

Report

Emergencies

In case of emergency, please contact us immediately at 050 304 8911.

We are available 24 hours a day, 7 days a week.

How does the procedure work?

If you submit it online (by email only), you will receive immediate confirmation of receipt. 

  • We will respond within 3 business days.